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Experience with Wiley for Part 1

Hello all,

I wanted to get your opinion on support from Wiley. I have sent them a few questions regarding their study material and have not gotten any reply after more than a week. Does anyone have experience how long they take to respond to quantitative questions? 

Thanks for your responses.

FRM 2019 Gold Course features all-new Calculations Videos from Christian Cooper – Don’t just memorize, Understand.

Hey fabianw

You can always reach out to me directly. How can I help? 

christian.cooper.us@gmail.com

Hello everyone,

I just wanted to give a quick update regarding Wiley’s customer service.

Although Wiley has not responded to my questions, Christian was there to help instead. Thank you very much for the support, Christian.

HI Fabien,

You have my email, happy to answer any questions. Everyone has my email, anyone should feel free to reach out. Not sure what you might have emailed me that I didn’t reply to. Sounds very unlike me. 

As always, happy to help.

Christian