What a horrible experience with Daren Miller at Fintalex. In late December, I saw Daren Miller post an add for his grading services, he was also a forum sponsor. He offered 2 graded mocks with live feedback via whatsapp or skype. This costed $ 275 USD (after conversion from CAD) !!!
I checked out his website and he seemed legit, and gave lots of testimonials. It mentioned quick turn-around time but I don’t recall exactly what it said. Since he was a forum sponsor, that was good enough and I paid the fees.
The first mock is suppose to come 3/1 and the second one in 5/1.
Daren was prompt in collecting payment. On 3/6, I found it odd I didnt get any mocks yet so I emailed him… He promptly responded that he was finishing up and getting feedback, and that I would have the mock very shortly and will be graded promptly.
On 3/15, I finally received his first mock, and I submitted it back to him for grading on 3/18. I was very excited and eagerly awaited his email with my score. I patiently waited and on 3/22, I sent him an email to check if he received my mock. No response…
On 3/28, I sent him another email and this time I got a response… he said he would have it graded by the weekend. I tell myself, great! And I patiently wait again… the weekend comes and goes… no response… the next weekend comes and goes… no response. And uh another weekend comes and goes… no response.
On 4/17, I sent him another email asking what the status is on the graded exam… no response.
On 4/22 (today), I asked for a full refund and will see what he says.
I started to search the forums for other users that have used his grading service. No one seemed to provide any feedback on the forums. I personally PM’d several users from last year that mentioned using his services. Ah huh… now I’m onto something. Every person tells me the same thing. They too got delayed services , this guy took forever to grade their exams, and in some instances, he failed to grade their exam altogether!. Why did they not post their feedback to warn other??? I don’t know.
To me, it appears this guy is a part timer… he has a real job somewhere else and likes to make extra cash on the side… One of the questions on his mock has to do with Corner Portfolios. I thought that to be odd because corner portfolios as we know are pretty much eliminated from the exam. Again, a guy not fully in-touch with the latest revisions of the exam… Nonetheless, as CFA Charterholder, he must have some problem with ethics to ignore emails and promote services that he cannot deliver.
The only way Daren can now redeem himself, at least to me, is to provide me with a full refund. I will post an update if / when he does.