Exam date changing

Hi I am candidate for level3.

I registered Nov.2021 exam but have to take May exam due to personal issue.

I canceled Nov.2021 exam but keep seeing "You are already registered for the CFA Program exam.
" when I try to enroll May exam.

How long does it usually take to see enrollment page after cancellation?

Thank you in advance!!

I think it takes about 3 days to process the withdrawal. You can not re-register unless your withdrawal has been processed. May be contact the CFA Institute on phone numbers listed below, if it’s been long.