No jokes need some serious feedbacks.

CFA General
#21

Whenever I have questions, I call CFAI and find them to have great customer service. I’m sure this could be resolved in five minutes over the phone.

#22

What do you mean when you say you haven’t received any genuine replies?

#23

next time you call cfai ask for QQQBBBE, he resolves all my issues

#24

Try to call them multiple times a day, that way they will know you mean business.

#25

send death threats…dun mess wtih rahul

#26

Don’t forget to remind them you are the almighty Rahul! And that you are the master of Maslow’s hierarchy.

#27

It’s QQQBEE, how dare you.

#28

oopsy, must of been his cuz

#29

I have called them multiple times ,they would always give the same reply in the following sequence:

1)CFA representitive:Sir may i know your CFA ID number,Date of birth and Email id?

Me: Yes sure:**********************************************************************

2)CFA representitive :Sir we are processing your request your account will be updated soon.Any thing else i can do for you?

Me:No ,thanks but please update my account.

3)CFA representitive:Surely.Have a nice day. smiley

Me:Thanks.

#30

Today they even send me an email:

Thank you for contacting us about your CFA Program payment. I apologize for the delay in getting back to you. I have contacted our Registration and Revenue Department and have confirmed we are still processing your payment. Please allow an additional 2-3 business days to process your payment. Once we have processed your payment we will contact you by email.

Please contact us again if you have any further questions or requests.

#31

So what’s the issue? It sounds like everything is fine dude. If I were you I wouldn’t be worrying at all.

#32

Ya, now i have no issues at all. CFAI took 10 days to reply to my requests but i am really glad that at last (after 10+ phone calls and 5+ mails from my side) every thing seems fine.

#33

.

#34

I wonder if all the phone calls and emails were necessary or if this would have just happened on its own…

#35

Jesus, good luck with Level II if you can’t work out how to complete a simple payment process autonomously.

#36

@Ramos4rm:

I know the problem may have gotten solved on its own but atleast CFAI should have notified me to wait for 2 weeks!!!

They told me to wait for 2 -3 days and then finally solved my problem after 2 weeks.So i think the phone calls and emails were not a waste of time.

#37

watch out for a PCP investigation…