Struggling to access Schweser website

Once I have typed in the website address, I am promted to fill in my username and password to connect to the schweser server. I have tried using my schweser login details and that doesn’t work. Has anyone been experiencing the same problem; if so, please advise? Thanks guys

The site asked me to change my password a little bit ago, which is the first time. Maybe there are going through some maintenance

Sometimes it can help to clear the computer’s (web browser’s) cache memory.