I know this questions has been posted before but I can’t seem to find the answer in the posts at the moment. Can someone please explain to me what switching costs are and its implications? Thanks
it’s how easy it is to switch from one product to another. take, i dunno, toothpaste. pretty easy for you to switch brands. if that’s the case and low switching costs, good for you the buyer, bad for the supplier in the industry- gives them less power. something with a high switching cost would be good for the supplier, bad for the consumer… b/c it’s hard for you to switch products so they can probably still charge you more and you wouldn’t switch.
say you have your cell phone, cable internet, and cable TV with comcast. they also give you 5% off for every additional service you bundle with them after 1 (10% total.) also your cell phone is on a 2 year contract. you can tell it would be a big pain in the ass to switch to a different firm
What’s your switching costs to another analyst forum? Chad should know switching costs very well.
Thanks guys for clearing it up!