The employees were just following written policy, but that does not excuse the airline from writing bad policy to begin with - or at least policy that could eventually lead to PR disaster. They are going to lose at least a few million dollars from lost business following this video. Maybe they thought it would be worthwhile - although it probably isn’t.
I doubt it. Is there really anyone who regularly flies United because they think it’s the greatest airline ever? They fly it because of price and routes. It’s not like Delta had a great weekend either.
You guys are completely missing the point, this didn’t happen in a vacuum.
They can’t pay to get those employees out on another flight because a storm in the south east left thousands of flights canceled and even more postponed over the past six days on Delta and United each. These employees were must fly employees and other flights were not going to be able to leave at their destination in the scramble if they weren’t on board this particular flight. It’s not a terrible policy, it’s a necessary policy and this doctor just assumed he was special.
Yeah, what Higgs said. Every data point in airline history shows people shop on cost and logistics, which is why customer service died decades ago on airlines. Three months ago Delta was in the cross hairs over Islamaphobia and three months before that it was another airline to the point that I’d bet $50 99% of people can’t recall which airline this happened to in a month. Load factors for all the majors are at all time highs and it’s just a carousel of feigned outrage. They 'll just log on to a travel aggregator, pick the cheapest ticket that fits their time slot and click buy. Earlier I stated this was Delta and nobody even bothered to correct me, they’re just mad on a slow news day.
Definitely agree with BS. Still won’t be surprised if this selfish doctor gets a $$$ settlement so airline can save face and shut up the crying SJWs.
we stopped flying united airlines in 2011 because they made my wife and i split a can of sode with two strangers and we all had to sip from the same dam can 
^LOL wtf. They didn’t even have cups? And couldn’t you have refused to share the can and just give it up?
Pff, ingrate. On my ua flight, nonstop Boston to Japan, we had one six pack of generic soda for the whole plane. And there were no cups so we had to pour the soda into the cupped hands of a flight attendant and lap out of it. And it was room temperature! And we were grateful for it!
they made us eat expired peanuts and they kept stalling the engine to save on gas 
Wouldn’t it be more effective at that point to just waterfall the can of soda into the mouths of the ungrateful barnacles?
Airlines have just become flying bus routes. The luxuries have all but gone away.
On American long haul I’ve heard they sew you into a human centipede down the aisle. It’s why I always fly United.
^ Dude is gonna get paid.
By what? Suiting the govt?
Chicago Aviation Department police officers dragged him off. Once they’re called, United’s going to say it was out of their hands. Chicago PD will say, “look, we do way worse than that to unarmed people” and call it resisting an officer. I mean, they’ll give officers paid leave for shooting an unarmed man, then reinstate them, what do you expect here?
Its even better than that. He’s gonna rake in those sweet, sweet social media upvotes and likes. The true unit of value of this day and age.
^ I added some as well to that post after your quote.
But yeah, he’ll invest all the SJW like shares into a nice can of Pepsi.